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What Can Software and IT Do to Help Cleaning Companies? Really cleaning is a manual labor task and needs the fundamentals; a mop, brush or cloth? Where does software and IT fit into this? With software products and advanced IT and many new always coming to the marketplace, keeping abreast of those is the number one thing office cleaning businesses should do. But are any of them any good and what of use are they to companies offering cleaning services?
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Well cleaning generally does come right down to manual labor, and there are several advanced products utilized in the cleaning process itself, but cleaning businesses require, for good or for bad, a higher level of understanding of IT and software when they want to compete in today’s ever increasing competitive market.
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When running a cleaning business, due to the variety of people involved and also and the complexity of attempting to keep abreast of legislation and to be able to get into data quickly applications and IT is going to be inevitable. Firstly all cleaning businesses require a CRM or customer relationship manager software, these come in several flavors, but all do basically the same, they mean (in case you ensure you upgrade it) you’ve access to your own customers details and generally would-be clients, for cleaning businesses this could be details like telephone numbers, addresses, places to be cleaned, cleaning frequency, etc. You’ll need to own something similar to organize and collate the data necessary for employing cleaners after you have a superb organized CRM in place. These details may be fitted into some CRM systems but as you must pay the staff you have you are going to require some payroll applications to work out wages and keep up with constantly changing laws. With this in place office cleaning firms are starting to get organized and have the ability to begin the work of cleaning! Yet there are the typical admin software tools that’ll be required to manage day to day admin side of the company; this may need some type of office suite in order to e-mail and send correspondence. Most cleaning firms will at some point have to put money into some accounting software; any sound company needs to have an understanding of its own cash flow and financial status. Additionally, to get paid, you will need to be able to raise invoices, then track and enter payments made to suppliers. There are many accounting packages out there but take some time and choose carefully as the first set up is difficult and certainly will likely put you off changing so try to choose once and rightly.